Strategy
July 28, 2023
5 mins

Why Storytelling Is Important In Marketing

Author
Niall Ratcliffe

It seems like every man, woman, child, and dog is talking about storytelling at the minute.

Which is honestly great, storytelling is an awesome skill (and tool) that can be super effective in various different facets.

But there’s only one I really care about and that’s how you can use it in your marketing.

In this blog, I’m going to help clarify a large portion in that question by explaining why storytelling is important in marketing.

What is Storytelling?

Storytelling, at its core, is the art of conveying narratives that resonate with emotions, experiences, and values.

It goes far beyond mere words on a page.

It’s how we connect, it’s how we pick our heroes and the reason we hate their enemies.

It’s the reason you love THAT film and had such a big childhood crush on THAT character - yep, we all had one.

But more importantly, it’s why people buy from Nike, Dove, Red Bull, Apple, Patagonia and all the other brands that are amazing storytellers.

Storytelling is the way brands build authority, it’s the way they garner lifelong fans, and it’s the way they get people to buy.

The Power of Storytelling in Action

In the world of marketing, there's an intriguing story that exemplifies the remarkable impact of storytelling on product value perception. Allow me to share with you the fascinating "Significant Objects Project."

Back in 2009, two reporters, Rob Walker and Joshua Glenn, initiated this project to explore the profound connection between stories and emotional value.

They purchased 100 seemingly insignificant objects and enlisted various writers, including journalists, mommy bloggers, and bestselling authors, to create engaging backstories for each item.


Despite these objects holding no inherent value, the addition of fictional stories led to a staggering $3,613 in total sales—a remarkable 2,700% average markup.

This project revealed that storytelling possesses the extraordinary ability to elevate perceived value, transcending the tangible to captivate hearts and minds.

Storytelling Makes Your Brand More Relatable

In today's marketing landscape, facts and figures alone may not suffice to truly engage consumers. While they have their place, it's the power of storytelling that creates an authentic connection with your audience.

Stories provide context, emotion, and empathy, humanising your brand and fostering a meaningful relationship with your customers.

Take Coca-Cola's "Share a Coke" campaign, for instance. By personalising their products with customers' names, Coca-Cola forged a personal bond, sparking a surge in sales and a revival of brand loyalty. Scientifically, stories activate multiple parts of the brain, making them more memorable and impactful than straightforward data. Embrace the art of storytelling in your content marketing, and witness how it ignites a genuine connection with your audience.

Storytelling Evokes Emotion

In the realm of marketing, emotion plays a pivotal role in motivating consumers to take action. Successful storytelling allows you to craft narratives that resonate deeply with your audience, evoking positive emotions tied to your brand. Nike, a masterful storytelling brand, consistently tugs at heartstrings through powerful ad campaigns like "You Can't Stop Us" and "What are girls made of?"

These stories inspire and motivate, fostering a loyal community of customers who genuinely connect with the brand's values. By harnessing the emotional power of storytelling, you can create a lasting impact and cement your brand in the hearts of your audience.

Storytelling Builds Trust

Authenticity and trust are the cornerstones of effective marketing. Patagonia, a shining example of brand storytelling, has masterfully communicated its mission and commitment to environmental sustainability. By staying true to its values and showcasing a genuine journey, Patagonia has garnered trust and loyalty from its customers.

Transparency and authenticity in your brand story signal honesty and openness, essential elements for building trust with your target audience. When customers trust your brand, they become more willing to engage with you and advocate for your products and services.

Storytelling Delivers ROI

Storytelling's impact on human emotion makes your brand more relatable, trustworthy, and memorable. Customers connect with stories that position them as the heroes, forging a powerful bond that goes beyond mere product features.

As customers identify with and feel emotionally invested in your brand story, they are more inclined to choose your brand over others. Story-driven marketing, therefore, delivers superior ROI and establishes a loyal customer base.

How to Use Storytelling in Your Content Marketing

To incorporate storytelling effectively into your content marketing, it's crucial to shift the focus from solely discussing your brand to understanding and empathising with your audience.

A strong narrative, knowledge of your target audience, and authenticity are essential in crafting compelling stories. Make use of visuals, stay consistent across all channels, and use real-life examples to showcase the impact of your brand.

With storytelling as the foundation of your content strategy, you can invite your audience to become active participants in your brand's captivating narrative.

Perfect Story-Driven Marketing Today

When done authentically and disseminated across various channels, storytelling becomes a potent tool for building enduring relationships with your audience. By fostering relatability, evoking emotion, creating memorability, and nurturing trust, storytelling transforms your marketing efforts into powerful narratives that resonate deeply with your audience and motivate action.

Embrace the magic of storytelling, and witness how it propels your brand to new heights of engagement and success.

Written by
Niall Ratcliffe
CEO Ratcliffe Brothers